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Supply Chain Sr. Associate

Corporate Services

Taguig, Metro Manila   |   Full Time
About the Role:

The primary responsibility of a Supply Chain Sr. Associate is to provide operational support in shipment booking, customs clearance, documentation, compliance checks, and risk assessment. This includes maintaining accurate records, effective communication with service providers, suppliers, and customs officials, and assisting in improving logistics processes.

The goal of this role is to ensure the smooth execution of daily logistics tasks, independently resolve minor issues, and contribute to the accuracy, compliance, and efficiency of logistics operations. It also aims to strengthen the Sr. Associate’s foundational understanding of transport, customs, and forecasting processes.

Key Responsibilities:

  • Support shipment bookings, handle documentation, enter data, and resolve minor transport issues. Maintain communication with service providers and teams, and enhance freight management knowledge.

  • Prepare customs clearance documents, ensure data accuracy, and perform compliance checks. Communicate with customs officials and teams, staying updated on clearance procedures.

  • Organize trade documents, manage shipment data, and perform compliance checks. Communicate with suppliers, customs, and teams while learning about trade regulations.

  • Collect data on risks in sea and air transport, document risks, and assist with risk assessments. Communicate with teams and external partners, and learn about logistics risk management.

  • Enter historical data into forecasting tools, assist in report preparation, analyze trends, and communicate findings. Continuously improve forecasting tools and techniques.

Job Qualifications:

  • Graduate of Customs Administration or any related course
  • With at least 1–2 years of experience in transport and shipping operations
  • Strong understanding of end-to-end shipping, logistics, and international trade processes
  • Skilled in documentation management, data accuracy, and compliance with customs and trade regulations
  • Excellent problem-solving, communication, and coordination skills across teams and stakeholders
  • Analytical and detail-oriented, with the ability to identify risks and support process improvements

You Are an Ideal Candidate if You Are:
Entrepreneurial: We are a team that is nimble and quick to adapt. There will be minimal to no hand-holding — this environment is perfect for someone who is independent, self-driven, and hungry for growth.
An excellent communicator: We speak and act quickly. Say it. Mean it. Do it.
Comfortable giving and receiving feedback: We believe in radical candor. Everyone is empowered to speak their mind and constantly share feedback.
Love adopting new technology and software tools: We constantly look for new tools to use that will make our work more efficient and productive.
Data-driven: We love numbers and data that will help us arrive at impactful decisions.
Customer-centric: We do whatever it takes to satisfy our customers.

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