Position Summary:
The Warehouse E-Commerce and Inventory Associate is responsible for supporting the growth and daily
operations of the company's warehouse e-commerce platform. This role ensures a seamless
and positive internal and external customer experience while maintaining the digital tools,
systems, and platforms essential to e-commerce activities.
Key Responsibilities:
- Maintain and monitor e-commerce systems, tools, and platforms to ensure smooth
operations. - Assist in collecting and analyzing data to generate insights for improving business
performance. - Provide operational support including product listings, order processing, and
coordination with relevant departments. - Ensure excellent customer service through prompt, polite, and professional
communication. - Collaborate effectively with internal teams to support marketing, logistics, and customer
service initiatives. - Manage inventory level and perform pre and cycle counts as necessary
- Coordinates and performs Inventory Reconciliation to ensure accuracy between physical
and system records.
Qualifications:
- Strong understanding of e-commerce platforms and customer service principles
- Analytical mindset with attention to detail
- Good interpersonal and communication skills
- Ability to work effectively in a fast-paced and dynamic environment
- Team-oriented and proactive in addressing challenges